FREQUENTLY ASKED QUESTIONS

We clean and disinfect all equipment after every use. In addition to that, we provide disposable hygiene masks for the goggles. Our disinfectants are also qualified for use against COVID-19 (coronavirus disease 2019) by the U.S. Environmental Protection Agency (EPA). Sanitizing our equipment and facilities is always a standard procedure as health, safety, and cleanliness is a priority.

Each player has his own room 10ft. x 10 ft.

Yes! We would love for you to share your experience with your friends and loved ones. You can ask your host to take photos and videos of you during the session.

Unlike other VR experiences, this one has been specially developed to avoid any discomfort, whether that be nausea or headaches.
We use the very best hardware (HTC Vive), the most powerful computers and specially designed in-house software to avoid any discomfort.
Games are also played standing up so your brain and your body are always working together just as they would in the real world.
However, this experience is not recommended for people with epilepsy.

Yes! We currently have many different exciting adventures available. Please check our homepage for the game descriptions.
If it’s your first time playing at Escape VR, we recommend playing Time Travel Chapter 1.

If you’ve played Chapter 1 already you are welcome to try our other adventures.

You do not need to select your mission when booking, this will be done on arrival at the branch (don’t be late!) with the staff.

Yes, we recommend you wear your glasses (thin frames recommended) or contact lenses.
NOTE: large or unusual shaped glasses frames will not fit comfortably in the VR headset.

Yes, you must be at least 10 years old to play. You can double check age restriction directly on the mission description itself.

We do not recommend our experience for pregnant women but we do allow it, as our content is developed to avoid any discomfort.
Also, you need to keep in mind that games are also played standing up and players keep moving during the experience. Consult staff which experience is good for you.

For safety reasons this is not possible at the moment. But if you have someone to assist you, then welcome to try.

Please check game discription on home page to see which languages available for particular experience. 

Try to wear comfortable clothes and especially comfortable shoes. You will have to move around, pick up objects from the floor and even jump – you want to be comfortable and stable (Unless you are a superhero trained to fight aliens and attempt to save the world in stilettos, we recommend bringing a pair of sneakers with you).

It’s best to consult your doctor before using the product if you have any concerns or serious pre-existing medical conditions, psychiatric conditions, conditions that prevent you from safely performing physical activities, or are pregnant or elderly. Do not wear VR headset if you are intoxicated.

Yes! Give the most immersive virtual experience to friends and family with the Escape VR Gift Voucher. Purchase online or directly at the store.

Redeeming your Escape VR Gift Voucher is easy. Visit escvirtualreality.com, go to booking and enter gift voucher code in the beginning and the value of your gift voucher will be applied to your booking.

Contact

Tell us about your group

Phone

+1(856) 651-7927

Address

2110 Marlton Pike East  
Cherry Hill, NJ 08003

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